We believe care is more than just assistance with daily tasks—it’s about building trust, creating meaningful connections, and bringing comfort and peace of mind to both our clients and their families.
our mission
Improving Lives, One Home at a Time
At Upstate HealthCare Services, our mission is simple: to provide compassionate, personalized care that helps seniors and adults with disabilities live safely and comfortably in their own homes. Guided by the principles of Community Long-Term Care (CLTC), every decision we make is centered on the needs and well-being of the individuals and families we serve.
Our caregivers are dedicated to making every day better, brighter, and more independent for those in our care.
Choosing a home care provider can be overwhelming. That’s why at Upstate HealthCare Services, we focus on what matters most: the safety, comfort, and happiness of your loved one.
Personalized Care Plans
Every individual receives care tailored to their unique needs and preferences.
Highly Trained Caregivers
All caregivers are direct employees, state-licensed where required, thoroughly background-checked, and trained in our Culture of Care program.
Compassion & Connection
Beyond daily assistance, our caregivers provide friendship, conversation, and emotional support that enriches life at home.
Family Support
We provide respite and guidance for family caregivers, helping maintain balance and well-being at home.
Our Promise
Your Loved Ones Are in Caring Hands
At Upstate HealthCare Services, we’re more than caregivers; we’re partners in your family’s journey. We ensure that every individual we serve experiences comfort, independence, and joy while receiving care that’s as unique as they are. With our support, you can rest easy knowing your loved ones are safe, supported, and genuinely cared for every day.